About Us
Who We Are
Vibe Hoodie Shop is an online print-on-demand brand offering apparel, accessories, footwear, and home products inspired by culture, identity, family, community, and meaningful moments.
Our collections have a particular focus on Aboriginal-inspired themes, Australian identity, local humour, family connections, personal interests, and designs that help customers express what matters to them.
Vibe Hoodie Shop is operated by KONIC LLC. We serve customers in Australia and other supported international destinations through our online store.
Cultural respect
We aim to present culturally inspired designs respectfully. Unless a product page expressly states otherwise, a design should not be understood as being created, licensed, endorsed, or officially affiliated with an Aboriginal community, artist, organisation, or cultural authority.
Customers should review each product description for information specific to the design being purchased.
What Inspires Us
Our products are inspired by the stories, values, interests, and experiences that bring people together.
Our design themes may include:
- Aboriginal-inspired art, symbols, colours, and cultural themes;
- Australian landscapes, wildlife, places, humour, and everyday life;
- Family roles, relationships, and shared memories;
- Community pride and personal identity;
- Celebrations, milestones, and meaningful occasions; and
- Hobbies, professions, interests, and personal passions.
We believe a product can be more than something you wear or display. It can represent a connection, memory, belief, interest, or part of someone’s identity.
How Our Products Are Made
Most Vibe Hoodie Shop products are made to order. This means production generally begins after a customer places an order rather than products being mass-produced and stored in advance.
Depending on the product, the process may include:
- The customer selects a product, size, colour, design, and available personalisation options.
- The order details are sent to an appropriate production or fulfilment facility.
- The product is printed, manufactured, or personalised for that order.
- The completed product is inspected and packaged.
- The parcel is transferred to a shipping carrier for delivery.
Orders may be produced and shipped by specialist third-party manufacturing and fulfilment partners. Products in the same order may occasionally be produced at different facilities and arrive in separate parcels.
Personalised Products
Some products allow customers to add names, dates, photographs, messages, numbers, or other personal details.
Customers are responsible for reviewing all personalisation information before submitting an order. We recommend checking spelling, capitalisation, dates, image quality, and other details carefully.
Print-on-Demand Variations
Because products are made individually, minor differences may occur between a digital preview and the completed product.
Normal production variations may include:
- Slight differences in colour caused by screens, materials, lighting, or printing methods;
- Minor differences between production batches;
- Small variations in fabric, texture, or finish; and
- Design-placement differences of approximately 1–2 inches where the product remains correctly made and usable.
Material defects, incorrect products, substantial printing errors, or products that materially differ from their description remain eligible for review under our published policies.
Our Commitment
We aim to provide a clear and dependable shopping experience by focusing on realistic product information, transparent policies, and responsive customer support.
Clear Product Information
We work to provide useful product descriptions, size information, images, personalisation instructions, processing estimates, and delivery information so customers can make informed purchasing decisions.
Transparent Policies
Our website explains how we handle:
- Order processing and delivery;
- Cancellations and modifications;
- Returns and refunds;
- Exchanges and replacements;
- Wrong-size requests;
- Lost or delayed parcels;
- Customs duties and international charges; and
- Privacy and payment information.
Customer Support
If an order arrives defective, damaged, incorrect, or materially not as described, customers may contact us for review under our Refund, Return, and Exchange & Replacement policies.
We aim to review complete product claims promptly and provide a suitable resolution based on the verified circumstances and applicable consumer rights.
Honest Expectations
We do not promise that every product will look identical to a digital screen image or that every parcel will arrive on an exact date. Instead, we provide reasonable production and delivery estimates and explain the normal variations associated with made-to-order products.
Nothing in our policies excludes, restricts, or waives a consumer right or remedy that cannot lawfully be excluded, restricted, or waived.
Business Information
Trading Name:
Vibe Hoodie Shop
Operated By:
KONIC LLC
Registered Business Address:
1309 Coffeen Avenue, Suite 1200
Sheridan, Wyoming 82801
United States
Australian Operational Warehouse:
53 Sackville Street
Bardwell Valley, NSW 2207
Australia
Support Email:
support@vibehoodie.shop
Australian Support Phone:
+61 468 017 142
Contact Page:
Contact Us
Important: The registered business address and Australian operational warehouse are not automatic return addresses. Customers must obtain written Return Authorization before sending a product.