Privacy policy
Last updated: May 18, 2026
This Privacy Policy describes how Vibehoodie.shop, referred to as the “Site,” “we,” “us,” or “our,” collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” means any information that can identify an individual. Please see the sections below for more information about what Personal Information we collect and why.
Device Information
Purpose of collection: To load the Site accurately for you, to perform analytics on Site usage, and to help us improve and optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopbase.
Personal Information collected: Version of web browser, IP address, time zone, cookie information, pages or products you view, search terms, and how you interact with the Site.
Order Information
Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.
Source of collection: Collected from you when you place an order or attempt to place an order through the Site.
Disclosure for a business purpose: Shared with our processor Shopbase. Payment information may also be processed by payment service providers such as Stripe, PayPal, or AfterPay, where available and applicable at checkout.
Personal Information collected: Name, billing address, shipping address, payment information, email address, phone number, and order details.
Customer Support Information
Purpose of collection: To provide customer support and assist with questions, order issues, returns, refunds, shipping inquiries, and other service requests.
Source of collection: Collected from you when you contact us for support.
Personal Information collected: Name, email address, order number, phone number, shipping information, and any other information you choose to provide when contacting us.
Minors
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children.
If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the email address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
For example, we use Shopbase to power our online store. You can read more about how Shopbase uses your Personal Information here: Shopbase Privacy Policy .
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.
For example, we may use analytics or advertising tools to help us understand how customers use the Site and to show relevant ads on other websites or platforms.
You can opt out of certain targeted advertising services by visiting the relevant platform’s privacy or advertising settings.
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, fulfilling and shipping your order, keeping you updated on your order status, and offering customer support.
We may also use your information to improve our Site, prevent fraud, comply with legal obligations, and provide marketing communications where permitted by law.
Lawful Basis
If you are a resident of the European Economic Area, we process your Personal Information under the following lawful bases:
- Your consent
- The performance of the contract between you and the Site
- Compliance with our legal obligations
- Protection of your vital interests
- Performance of a task carried out in the public interest
- Our legitimate interests, provided they do not override your fundamental rights and freedoms
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information, subject to our legal, tax, accounting, fraud prevention, and business recordkeeping obligations.
Automatic Decision-Making
If you are a resident of the European Economic Area, you have the right to object to processing based solely on automated decision-making, including profiling, when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopbase may use limited automated tools to help prevent fraud and protect the security of transactions. These tools are not intended to have a legal or similarly significant effect on customers.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use cookies to make the Site function properly, remember your preferences, improve your browsing experience, and understand how customers interact with the Site.
You can control or disable cookies through your browser settings. Please note that removing or blocking cookies may affect your user experience and some parts of the Site may no longer be fully accessible.
Your Rights
Depending on where you live, you may have the right to access, correct, update, delete, restrict, or object to certain uses of your Personal Information. You may also have the right to request a copy of the Personal Information we hold about you.
To exercise your privacy rights, please contact us using the contact details below.
Contact & Complaints
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:
Email: support@vibehoodie.shop
KONIC LLC
1309 Coffeen Avenue STE 1200,
Sheridan, WY 82801,
United States
If you are a resident of the European Economic Area and you are not satisfied with our response to your complaint, you have the right to lodge your complaint with your local data protection authority.